Transportation

Our Mission

The City of Pendleton Transportation's mission is to deliver sustainable public transportation that connects citizens to jobs, services, recreation activities, and the community in a convenient, consistent, and safe manner.

 

Why Ride Pendleton Transit?

Pendleton Transit has Safe, clean, and free-to-low-cost transportation options. Pendleton Transit is the overarching program that contains several public services, some of which are described in more detail further down this page. 

Route info can be obtained by clicking the Let'er Bus Transit tab or by calling the City’s contracted transit provider, Elite Transit Services, at 541-276-6476

*Inclement Weather Route - During inclement weather events, when safety is a concern, the route may be temporarily modified.* 

 

Our Services

The City of Pendleton Transit offers programs such as the Let'er Bus Transit (Deviated Fixed Route Bus Program), various taxi ticket programs, general public taxi tickets, a daily van service for the general public, parks & recreation summer inter-park rides, and an aquatic center summer transport. Some of the previously listed services are contracted by Elite Taxis, Inc. Program restrictions are based on ODOT grant funding sources.

 

Let'er Bus Transit (Deviated Fixed Route Bus Program)

City of Pendleton Deviated/Fixed Route Service photo of the front of the Let'er Bus, bus The fixed route bus system runs two routes (NE and SW) through town, 11 times daily on weekdays (excluding holidays). Riders may ride the bus for free. The Walmart shelter is the connecting stop between the two route loops. The bus passes by the hospital, medical offices, Blue Mountain Community College, and several Pendleton School District schools, including Pendleton High School. The Let'er Bus system connects to both Greyhound and Kayak Public Transit systems and has a flag stop at the Eastern Oregon Regional Airport. Route info can be obtained by clicking the Let'er Bus Transit tab or by calling the City’s contracted transit provider, Elite Transit Services, at 541-276-6476. It is free to ride the fixed route bus.

 

Taxi Ticket Programs

City of Pendleton Transit senior voucher service photo of a senior checking their phone with a grocery bag in the non-phone handThe Taxi Ticket Programs include two taxi ticket voucher programs, one for seniors and one for individuals with disabilities, to provide rides within Pendleton and the Urban Growth boundary. The City also provides rides to participants who live within seven driving miles of the City of Pendleton boundary and do not live within another transit provider agency's boundary. The taxi service provides rides seven days a week between the hours of 5 a.m. and 10 pm. The service is provided to citizens 60 years of age or older or disabled individuals. The participants pay $2 per one-way ride. Limited tickets are available dependent on grant funding and are distributed among all participants on a semi-annual basis. The City distributes more tickets than funds are budgeted, knowing that there is a historical percentage of unused tickets quarterly. The phone number is 541-276-8294. 

Daily Van Service

City of Pendleton Transit Daily Van Service photo of van with door openThis service runs weekdays between 7 a.m. and 7 p.m., Saturdays and Sunday. It is a dial-a-ride program where the customer calls the taxi service the business day before to arrange rides for the following day during the hours of operation. Please call on Friday for service on weekends. Same-day requests will be allowed on a space-available basis, and donations are encouraged. This service runs within the City of Pendleton and the Urban Growth boundary. The City also provides rides to participants who live within seven driving miles of the City of Pendleton boundary and do not live within another transit provider agency's boundary. $1 per ride. Call 541-276-6476 between 8 a.m. and 5 p.m. to arrange the next day ride.

 

Elite Transit Tickets

City of Pendleton Transit Elite Taxi Service photo of in focus taxi sign on top of a carThis program operates similarly to the Senior/Disabled taxi service, except all of the general public can ride. No prequalification is necessary. Up to 10 tickets a week can be purchased at Elite Taxi Office for $3.25 per ticket. The area covered is City limits and the Urban Growth Boundary. The phone number for Elite Taxi is 541-276-6476.

 

Parks and Rec Interpark Transportation

City of Pendleton Transit Parks and Rec Inter Park Transport Service photo of the Pendleton Aquatic CenterThis summer service provides transportation between Pendleton community parks for children to participate in group activities on a prearranged recreation schedule. It also provides Tuesday and Thursday rides to the Pendleton Aquatic Center through the parks programs. This service is primarily geared toward children but is open to the general public. Free service.

 

Care-Ride

City of Pendleton Transit Care-Ride Service photo of the transport van with someone getting in the vanWith financial assistance from CHI St. Anthony Hospital, the City of Pendleton provides free taxi service for any person who needs prompt medical attention but does not require the specialized care and immediate response of an ambulance. The individual may call the taxi company direct at 541-276-8294 for a free ride to Urgent Care or emergency room, during operation hours of 5 am to 10 pm – 7 days a week.  If a doctor needs to see a patient immediately for a non-routine emergency call, the doctor’s office can call to schedule a free ride for the patient to the doctor’s office and back.

 

Transportation Committee Information

The Transportation Committee is an advisory committee consisting of community volunteers that meets quarterly to provide direction on transportation programs. The public is welcome to attend. Agendas and meeting minutes can be found here. A list of committee members can be found here.

 

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Reasonable Modification for ADA

The City of Pendleton will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all agency programs, services, and activities. Exceptions would include modifications that:

  • Would fundamentally alter the program.
  • Would create a direct threat of significant risk to the health or safety of others.
  • Are not necessary to enable an individual to receive the service.

All requests for reasonable modifications and/or comments may be submitted by email to human.resources@ci.pendleton.or.us or phone at 541-966-0201 or visit City Hall at 500 SW Dorion Ave., Pendleton, OR 97801.

 

TITLE VI / ADA COMPLAINT PROCEDURES FORM (PDF)

In order to comply with 49 CFR Section 21.9(d), The City of Pendleton has posted information for the public regarding the Title VI obligations and protections against discrimination afforded to the public by Title VI on the City of Pendleton website. The City of Pendleton has also posted the following notice of compliance with Title VI, which is visible to the public at City Hall and directs the public to the City of Pendleton website and to the appropriate phone number to inquire for more information. Additionally, this information is available upon request. The City of Pendleton operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Pendleton.

 

Thank You

The City would like to thank you for your continued support of its public transit program. This transit program is supported, in part, by ongoing partnerships with the Oregon Department of Transportation and Umatilla County. 

 

Route information can be obtained by calling the City's contracted transit provider, Elite Taxi, at 541-276-6476 or in the Supporting Documents section at the bottom of this page. You can also download the City's transit apps or scan the QR codes to get ‘real-time’ information on the routes. See below.

 

IOS Apple Store app download QR Code

Scan the QR Code above this text to download the City of Pendleton's Transit App for iOS devices

Android Google Play Store app download QR Code

Scan the QR Code above this text to download the City of Pendleton's Transit App for Android Devices